Complaints Procedure

Complaints Procedure

The Padel Federation of Ireland has drawn up procedures to enable the organisation deal appropriately with complaints and with any concerns raised about the welfare of a young person. All groups affiliated to the Padel Federation of Ireland are required to put in place similar procedures.

These procedures are designed to ensure that:

-The safety of the young person is the overriding priority.
-The reputation of the person against whom the allegation is made is protected, as far as possible, while the process of dealing with the complaint is ongoing.
-That the process, while protecting the young person, is consistent and fair to everyone involved.

A full Padel Federation of Ireland's Complaints Management Procedures can be obtained emailing info@padelfederation.ie